Advance to Success Ltd
Last updated: September 2025

At Advance to Success, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or shop with us. For questions, contact us at info@advancetosuccess.com.

1. Who We Are

Advance to Success Ltd, Office 4821, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA, is the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect

We collect the following personal information:

  • Identity and Contact Details: Name, email address, phone number, billing and delivery address, and postal code.

  • Payment Information: Payment details (processed securely via Stripe; we do not store your credit card number).

  • Technical Data: IP address, browser type, operating system, pages visited, and time of connection via cookies and log files.

  • Interaction Data: Information from your correspondence with us or sign-ups for promotional offers.

3. How We Collect Your Information

We collect your information through:

  • Website Forms: Registration, order, or contact forms.

  • Cookies and Log Files: Automatically collected when you browse our website (see Section 7 for details).

  • Interactions: Emails or messages you send us.

4. How We Use Your Information

We use your information for the following purposes and legal bases:

  • To process and deliver your orders: Including order tracking and customer support (based on our contract with you).

  • To send marketing communications: Such as special offers or newsletters (with your explicit consent).

  • To improve our website: Analyzing traffic and user behavior (based on our legitimate interests).

  • To comply with legal obligations: Such as tax or accounting requirements.

5. Sharing Your Information

We share your information only when necessary:

  • Shipping Companies: We share your name and delivery address with our shipping partners (which may vary depending on your order) to fulfill deliveries.

  • Stripe: Our payment processor securely handles your payment details to process transactions (PCI DSS-compliant).

  • Other Service Providers: We may use analytics or marketing tools (e.g., Google Analytics) with your consent.
    We do not sell your personal information to third parties.

6. International Data Transfers

Your information may be stored on servers in the USA and UK, hosted by Hostinger. For data transferred outside the UK, we use Standard Contractual Clauses to ensure compliance with UK GDPR.

7. Cookies and Tracking

We use cookies to:

  • Essential Cookies: Make our website function (e.g., for login or checkout).

  • Analytics Cookies: Understand how you use our site (e.g., pages visited).

  • Marketing Cookies: Show you relevant ads (with your consent).

You can manage cookie preferences via our cookie banner or your browser settings. Disabling cookies may affect website functionality, but this is not our responsibility.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information.

  • Correct inaccurate or incomplete data.

  • Request deletion of your data.

  • Receive your data in a portable format (data portability).

  • Restrict or object to processing (e.g., for marketing).

  • Not be subject to automated decision-making (not applicable to our operations).

To exercise your rights, email info@advancetosuccess.com with your request. We will respond within 30 days.

9. Data Security

We protect your information using:

  • TLS encryption for secure data transmission.

  • Firewalls and access controls.

  • Automatic backups and secure authentication.
    While we take reasonable steps to secure your data, no online system is 100% secure.

10. Data Retention

We keep your information for:

  • Order Data: 7 years to comply with tax and legal requirements.

  • Marketing Data: Until you withdraw consent (e.g., unsubscribe from emails).

  • Other Data: 1 year, unless required longer by law.

11. Changes to This Policy

We may update this policy to reflect legal or operational changes. Check this page regularly for updates. Significant changes will be communicated via email or a website notice.

12. Acceptance of This Policy

By using our website, you confirm you have read and agree to this policy, including our use of cookies and data processing practices.

For more details, see our Terms and Conditions at https://advancetosuccess.com/terms-and-conditions/.

Contact Us
Advance to Success Ltd
Office 4821, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA
Email: info@advancetosuccess.com